Episode 58: Stacy Sherman – Blogging about Customer Experience through DoingCXRight

Stacy Sherman is the Director of Customer Experience (CX) at Schindler Elevator Corporation. When she’s not at her day job, Stacy shares her extensive CX expertise on her blog, DoingCXRight, which provides mentorship and knowledge sharing with CX professionals looking to differentiate their companies and personal brand. 

On this episode, Stacy shares:

• What inspired her to start DoingCXRight back in 2017, and the type of content she writes for the blog
• How she balances work, family, friends, blogging and all the other parts of her life, by being intentional about how she spends her time
• How writing with authenticity has built her credibility as a blogger and woman in corporate America
• How she has used feedback from her readers to refine the themes she writes about on her blog
• The types of networking, speaking and mentoring opportunities that her blog has opened up for her—and how it has helped her support the careers of other women

Read and subscribe to Stacy’s blog at www.DoingCXRight.com to increase your own CX skills and/or to transform your organization. Her latest blog post is about Women Leadership & Customer Experience.

Follow Stacy on Twitter, LinkedIn and Instagram where she shares actionable CX tips!

A full episode transcript is available here.